PhenomWell CBD Store Shipping Policy

Free Shipping: At PhenomWell Hemp Dispensary, we are pleased to offer free shipping on all orders, with no minimum purchase requirement. We understand the importance of getting your products promptly and efficiently, which is why we exclusively use USPS Ground Advantage for all shipments.
Shipping Times: Our goal is to ensure you receive your order as quickly as possible. For orders placed within North Carolina, delivery is typically within 2 days. For orders to other states, depending on the distance, please allow 3-5 days for delivery. These timelines are subject to the performance of the postal service and may vary slightly.
Same-Day Shipping: To serve you better, orders placed before 4:00 PM EST are shipped out the same day, ensuring your products are on their way to you without delay. Please note, orders placed after this time or on Sundays will be shipped the following business day.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment directly on the USPS website.
We are committed to ensuring your shopping experience with us is seamless from start to finish. If you have any questions or concerns about your order's shipping status, please do not hesitate to contact us at (980) 330-3073 or visit our website.